Receiving your tickets
We'll email your tickets when the full program goes on sale. Digital links will contain your Mona Foma tickets (and any upcoming Mona tickets, too). To prevent scalping, your ticket QR codes will become available twelve hours before each event. Check the fine print for more information about each show. If you're having issues accessing your tickets, call +61 (3) 6277 9978, email email@example.com, or see box office staff.
Refunds + exchanges
No refunds or exchanges, unless applicable under Australian Consumer Law.
Concession pricing applies to some Mona Foma events (marked clearly on the website). We accept healthcare cards, pension cards, seniors cards, Australian / international student cards, and concession travel cards. ID may be requested upon entry.
Events on the Mona Lawns are standing events, with limited space available for seating. If you need to bring your own chair, please fill out this form.
Events are all ages unless otherwise specified. Proof of age may be requested upon entry. Under 16s must be accompanied by an adult at all times. Babes in arms (under 2s) are free on the knee to some Mona Foma events (Odeon shows, the Shruti Sessions) and don't require a ticket. Under 4s can attend events on the Mona Lawns for free but do require a ticket. Please call +61 (3) 6277 9978 or email firstname.lastname@example.org to book.
Pass outs + lockouts
Pass outs are available at most Mona Foma venues. If you require a pass out, get a wristband or stamp from event staff before leaving the venue. Re-entry is always subject to capacity.
Some of our shows have lockouts. This means if you’re late, you’ll be permitted entry at a suitable break in the performance, or not at all. Lockouts are clearly marked on tickets.
Reselling your tickets
If you aren’t able to attend an event, you can nominate to resell your tickets via your mobile ticket link, there is a resale link under each ticket QR. This is for tickets purchased via Mona Foma. Terms and conditions here.
If you are selling Mona Foma tickets at a premium, we will cancel your order. And if you purchase a ticket from an unauthorised third party, we can’t guarantee that the ticket will be valid, and you also lose all consumer rights—including the right to a refund (even if you have a valid reason). All tickets have a unique barcode that can only be used once (and can be cancelled by the powers that be, should you not play ball).
If you are trying to get tickets to a sold out event, your best bet is to keep checking the website for resales.